/ Services

Renew & Warranty

About the
Renew & Warranty
This is official service supplied officially by Thales.
Thales’s product warranty coverage, included with the purchase of your Thales products, provides assurances that the product will perform as specified at the time of purchase.
If the device has a problem and t is still under warranty, HPID will support software upgrades or hardware warranty according to the committed service policy.

Original Warranty Coverage

  • Support offerings
    Original Warranty
  • Term
    1 year - 5 year
    depend on the chosen option of customer
  • Houses of Coverage
    8 x 5 x 4 regional business hours only
  • Target 1st Response onsite support
    24 Hours
  • Maintenance
    not include

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